FAQ

FREQUENTLY ASKED QUESTIONS

WHAT IS YOUR ORDER PROCESSING TIME FOR IN-STOCK PRODUCTS?

We work quickly! Your order will be processed within in 1-2 business days.

WHAT IS YOUR ORDER PROCESSING TIME FOR CUSTOM AND PERSONALIZED ORDERS?

Custom orders take 2 weeks to produce.

ONCE MY ORDER IS SHIPPED, HOW LONG WILL IT TAKE TO GET IT?

Orders are shipped via UPS Ground Shipping.  While it depends where you live, most items arrive between 5-7 business days after shipment.  You will be provided a tracking number once your item has shipped so that you can track your shipment's progress.

I SEE THE PEEKABOO SHELVES COME IN A SET OF TWO.  I WANT TO ORDER AN ODD NUMBER OF SHELVES - IS THAT AN OPTION?

Yes! We can also mix the shelf length as well (e.g., one 24" shelf with one 36" shelf) Please contact us for custom orders.

DO YOU ACCEPT RETURNS?

We do! Returns requested within 2 weeks of the order ship date and returned back to us within 30 days of order ship date will be refunded.  Item must be returned unused, and in original packaging and condition. A return shipping fee of $15 will be deducted from the refund amount.